Enterprise Performance Transformation, SG&A Performance Transformation, SG&A cost Reduction, IT Cost Reduction, IT Spend Reduction, HR Cost Reduction, HR Spend Reduction, Supply Chain Optimization, Contact Center Optimization, Outsourcing, Insourcing, Benchmarking, Performance Metrics, Key Performance Indicators, Transformation Maturity Audit, Sourcing Governance, Benchmarking with APQC, Domian Decomposition with AQPC PCF, Benchmarking with APQC OSBC Research, Senable Technologies, Enterprise Transformation Maturity Model, Transformation Maturity Framework, Performance Optimization Framework, Performance Calibration Framework, Executive boot-camps, Hexagon Series Research, Process Calibration, Performance Acceleration, Process Baselining, Business Process Outsourcing, Global Outsourcing
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An important step in quantifying business performance entails understanding the current-state of a business component, be it IT, Finance & Accounting, Human Resources or some other SG&A domain. The combination of fact-based current-state insights and the transformational end-state-vision leads to a determination of critical gaps, and options to close gaps to achieve desired end-state. Our Measurement services achieve this objective.
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Our Audit and Baselining Services generate critical qualitative insights. Given our commitment to fostering industry standards, First Kernel has collaborated since 2005 with several industry pioneers in forming the Enterprise Transformation Management Forum (ETM Forum) at the 20/20 Enterprise Transformation Center, University of Texas at Dallas, and have pioneered the industry’s first ever enterprise Transformation Maturity Model (eTMM). ETM is a nonprofit entity and the eTMM reference model offers the first public-domain blueprint for Performance Transformation.
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Our Benchmarking and Baselining Services yield critical quantitative insights. Consistent with our commitment to open metrics and advocacy of regular benchmarking, we utilize the Process Classification Framework™ (PCF), performance metrics and global performance benchmark data from the American Productivity and Quality Center (APQC). APQC, a nonprofit entity, has been a leading provider of best practices research, metrics, and measures for more than 28 years.
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First Kernel’s transformation strategy and roadmap leverage both qualitative and quantitative insights.
Contact Andy Pulianda, Managing Principal, at 469-450-6900 for more information. |
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