Enterprise Performance Transformation, SG&A Performance Transformation, SG&A cost Reduction, IT Cost Reduction, IT Spend Reduction, HR Cost Reduction, HR Spend Reduction, Supply Chain Optimization, Contact Center Optimization, Outsourcing, Insourcing, Benchmarking, Performance Metrics, Key Performance Indicators, Transformation Maturity Audit, Sourcing Governance, Benchmarking with APQC, Domian Decomposition with AQPC PCF, Benchmarking with APQC OSBC Research, Senable Technologies, Enterprise Transformation Maturity Model, Transformation Maturity Framework, Performance Optimization Framework, Performance Calibration Framework, Executive boot-camps, Hexagon Series Research, Process Calibration, Performance Acceleration, Process Baselining, Business Process Outsourcing, Global Outsourcing
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| Process Baselining |
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How Well Do You Know Your Processes? |
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As your SG&A areas become increasingly process-based, as compliance requirements drive the need to maintain visibility into key aspects of each process and as ongoing make-vs. buy decisions become necessary, it is critical that you have insights into key dimensions of IT and business processes that drive your enterprise, whether it relates to |
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Incident report-to-incident closure in IT, gross-to-net pay calculation in HR, or order-to-cash in Finance & Accounting.
Using an integrated suite of expertise, tools, and intellectual property, we can quickly establish a comprehensive profile of an SG&A process in your organization. Specifically our deliverables include:
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Entity Taxonomy
For the particular SG&A domain
Process Map
For key processes, showing sub-processes and their functions.
Performance Profile
For each process with specific performance indicators for each process component.
Financial Profile
For each process, including unit measures. |
Knowing how much it costs you to generate an invoice, cut a paycheck, or close a help-desk-ticket provides you a clear starting point for transformation.
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Contact Andy Pulianda, Managing Principal, at 469-450-6900 for more information. |
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